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[08 Nov 2009|03:09pm] |
Uhg. Work for a domain registrar. This exact situation happens every damn day:
Yes, I see your website is down. That's because your domain name has expired. Yes, I understand that you are a very important client. This is your business website, you say? You actively use it every day, are losing wheelbarrows of money, and are going to sue us?
Srsly? Come on now. The domain has been expired for 5 damn months and has been released publicly. Even if you didn't receive the two messages we sent to your contact email address, you surely would have noticed that your website, that you apparently actively use while collecting fat wads of cash, had been replaced by a placeholder page telling you that your domain name was expired.
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[08 Nov 2009|06:06pm] |
TV for November 8, 2009
ABC
NASCAR Racing: Sprint Cup in Fort Worth @ 3:15pm
America's Funniest Home Videos @ 7:30pm
Extreme Makeover: Home Edition @ 8pm
Desperate Housewives @ 9pm
Brothers & Sisters @ 10pm
NBC
Football Night in America @ 7pm
Sunday Night Football: Cowboy at Eagles @ 8:15pm
FOX
Brothers @ 7pm
American Dad @ 7:30pm
Family Guy @ 8pm
Family Guy Presents: Seth & Alex's Almost Live Comedy Show @ 9:30pm (Animated and live-action comedy sketches, along with live-action performances of "Family Guy musical numbers, featuring series creator Seth MacFarlane and Alex Borstein.)
Family Guy @ 9pm
Cleveland Show @ 9:30pm
CBS
60 Minutes @ 7pm (Katie Couric interviews Andre Agassi, who discusses his autobiography, "Open." Also: Steve Kroft reports on foreign computer hackers who have compromised systems that operate major power grids, waterworks and military arsenals.)
Amazing Race 15 @ 8pm
Three Rivers @ 9pm
Cold Case @ 10pm
DISCOVERY
Surviving 2012 @ 9pm
Storm Chasers @ 10pm
NATIONAL GEOGRAPHIC
2012: Countdown to Armageddon @ 8pm
Truth Behind the Bermuda Triangle @ 9pm
Truth Behind the Ark @ 10pm
TLC
Kidnapped for 18 Years: The Jaycee Lee Dugard Story @ 9pm
Out of the Wreckage: Plane Crash Survivors @ 10pm
WE
My Fair Wedding With David Tutera @ 10pm
STYLE
Dallas Divas & Daughters @ 8pm
FOOD
Iron Chef America @ 10pm
GREEN
Nature's Most Amazing Events @ 8pm
Nature's Most Amazing Events @ 9pm
TRAVEL
High Tech Monorails @ 10pm
SYFY
2012: Startling New Secrets @ 9pm
COMEDY CENTRAL
Gabriel Iglesias: I'm Not Fat...I'm Fluffy @ 9pm
E!
Keeping Up With the Kardashians @ 8pm (4th season premiere)
Girls Next Door @ 10pm
Leave It to Lamas @ 10:30pm
VH1
Tool Academy 2 @ 9pm (Season finale)
Sex Rehab With Dr. Drew @ 10pm
AMC
Mad Men @ 10pm
SHOWTIME
Dexter @ 9pm
Californication @ 10pm
HBO
Curb Your Enthusiasm @ 9pm
Bored to Death @ 9:30pm
( MORNING / AFTERNOON TV FOR MONDAY 11/9/09 )
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| I'm at a loss with this one..... |
[08 Nov 2009|02:20pm] |
To be honest....I truly am at a loss with this one. I don't know if he had a mental disorder, was drunk, or just hated change. All in all I did my best to accomodate his wishes, despite all his griping. I thought the whole time that if he did have a true comprehension problem I did all in my power to make sure that he got what he wanted and paid, and had a good meal despite it.
Recap: I work in a large supermarket with its own food court. I'm always tucked away in Central Pay, where people pay after dining.
Before I begin I feel the need to explain something: My supermarket is one of a large chain. There are hundreds of others scattered all over the state and the surrounding states. However no two are really alike--either in prices or layout. That is at the whim of each store director. That said, at this supermarket, people usually pay *after* dining although if they wish, they can come to me and pay first.
During breakfast, paying afterwards is nearly exclusive for the simple fact the layout would make it nearly impossible otherwise. Orders are taken by hand, given to the cook, who then takes the slip out to the customers when she brings their food out to them. Each customer is given a number to take to their table and that number is written on the slip so the cook can find them. The customer eats, then brings the slip to me so I can ring them up and they pay. While any pay-afterwards system invites abuse, that is how it is is done here.
( A customer who couldn't deal with changes between stores )
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[08 Nov 2009|09:56am] |
I started receiving bills for a Us Weekly magazine subscription earlier this year. I never ordered it and I couldn't find any phone numbers to contact them about it, I did find an email address and tried to contact them that way and never got any response. I obviously don't want to pay these bills. I got a letter from a collections agency asking me to pay. I called the number on it and it's just a recording asking me to pay.
Here's the thing... the bills are coming to my fake name. I use this name online and rarely share my legal name anywhere unless I have to. Do I even have to worry about this since it's not in my name? If I just ignore the letters what other steps will they take?
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| personal shopper? no. |
[08 Nov 2009|11:08am] |
this summer I worked at a national chain discount department store that starts with an R, and is also the name of a character from the TV show 'Friends'. moving along..
I was part of the stock team, so of course my job duties called for stocking shelves and once in a while having to answer the questions of customers who see me stocking stuff & decide to flag me down. I'm always friendly and happy to help, but that doesn't mean I'm going to shop FOR YOU.
I had this lady flag me down one day while I was stocking the ladies shirt section.. our conversation went something like this:
C: customer
me: *waves*
C: hey, I gotta question
me: sure! how can I help you?
C: where are your women's XL shirts? I can't find them
me: *points to the section right next to us* they're right here ma'am, and they stretch down this section. our sizes are organized by nub color. the XL sizes have black nubs on the top of the hangers, so look for the black nubs and you should be set!
C: well I really like this shirt *holds out it out* but it's green. I don't like green. I want it in black. find it for me in black. (no 'please'.. just.. FIND IT FOR ME.)
me: I'd love to help ma'am, but there are hundreds of shirts in this section and they aren't organized by anything other than size & nub color.
C: *scoffs & turns her back to me* whatever, I can never find anything in this store.. a lot of help you people are.. nothing is organized here.. blah blah blah.
you're bloody welcome, lady. yeah let me just stop what I'm doing and run over the 15 minute time limit I have to be out here just to help you find a black shirt in this specific style out of the HUNDREDS, perhaps thousands of shirts we have.
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| Oldish suck from a theme park |
[08 Nov 2009|10:11am] |
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This is from a few weeks ago, and a recent post reminded me that I meant to post it.
I'm a character photographer at a major theme park where you can "ride the movies," and this particular day I was shooting a vary popular cleaning product that lives in a tropical fruit. We were returning from lunch and I had three families that wanted to wait for him to return, since it was only about 10 minutes. Family one was two kids, ages around 6 and 8, and were already here for 5 minutes at this point. Family two was a man and his 5-year-old daughter, his daughter wanted to play "under the sea" for a few minutes. We have no issue with this, as long as they're out of the way and in line when the character comes out. Family three was a family from "Give Kids the World" (for those not familiar, this group works alongside "Make a Wish" and "Children's Wish" to grant wishes for children that have life-threatening diseases, terminally ill, etc.). These families get to go first, regardless of when they arrive. It's part of making the kids' wishes come true.
When I realized that there was about five minutes left until the character returned, I announced nice and loud that he will be returning in five minutes and to get in line to meet him. The two sweet kids (I know, sometimes at a theme park this term is considered an oxymoron) got in line immediately and waited quietly and patiently (I wanted to take them home or show them off), and the man let his daughter continue to run around. I put the GKTW family by the exit, since they were going to be first, and explained to the kids in line that they will be after the other family. They smiled and cooperated without fuss (what a breath of fresh air!). I went to the man and explained that to meet the character he HAD to get in line with his daughter. He kept saying, "ok ok," like he understood.
Obviously not.
We're set up right near the exit for a ride, and I see the ride open. Families started filling up the line to meet their favorite character, and the man continued to let his daughter run around. I went back to him and explained again to get in line to meet the character because now there were a lot of people in line already. He nodded, said "ok" a few more times, and WOULDN'T MOVE. I check the time, less than a minute remaining. I set up the camera and tell the man one last time. Same reply. Girl still running around "under the sea."
Cue character. I explained the situation to the escort. She moves man and daughter to the side and tells them AGAIN to get in line. I let up the GKTW family.
RM: Rude man with daughter
SK: Sweet Kids <3
Me: Camera monkey
AE: Annoyed character escort (aka glorified character babysitter)
SB: The oh-so-popular cleaning product that lives in citrus
RM: No! We were first! We're already here!
AE: I'm sorry, sir. This family gets to go first. We've already told you many times to get in line to meet him. Now, please, get in line.
RM: No! We were here first! *pushes kid in front of camera*
Me: I'm sorry, sir, please wait your turn in line.
RM: Whatever. *pulls daughter to side, NOT in line*
AE: Alright! Next family in line, please! *SK comes to meet SB*
RM: No! We're next! We were here first! *pushes daughter out again*
AE: No, sir. They were next in line. They're next.
RM: No! We were here first! *gets in front of me to take his own photo*
Me: No, sir, these kids have been waiting for nearly 15 minutes and got in line when I asked them to. Please get in line.
RM: No! We're next!
SB: *looks at RM's daughter and turns around, facing the wall*
RM: Why won't he turn around to take a picture!?!
AE: Because he knows that these kids were waiting in line like they're suppose to. He won't turn around until you leave and get in line, sir.
RM: He has to take a photo with my daughter!
AE: Actually, sir, he doesn't. If you don't follow rules, he really doesn't have to do anything. Follow the rules and he'll be more than happy to take a photo with your daughter.
SK: *waiting silently and patiently*
RM: Whatever. I'm going to complain!
AE: You do that, sir.
Then he stormed off. His daughter never got her photo, and as soon as he left SB turned around to take the photo and the rest of the set went like clockwork. We apologized to everyone in line and they were all on our side. We also called the Escort Lead to let her know what's going on, and I informed my managers. Needless to say, no one ever heard anything on the matter, so I think Guest Services told them about the rules on the matter, which is a rehash of what we told them.
Notes to know about character meet and greets:
1. Character meet and greets aren't a "first come, first serve" policy. It's a "first in line, first served" policy, unless you're with a group like "Give Kids the World" or similar. Keeps the area clear and organized, as well as help us keep an eye on the character to make sure they're safe and okay. Which brings me to...
2. The characters have the full right to refuse photos if they feel necessary. So don't harass them, the escorts, or the photographers. Also don't attack them in any way. It doesn't matter if the kid is only 5-years old. You don't kick or punch the characters repeatedly and expect a photo. They're here as a privilege, not anything else. Just like how in retail, these guys have the right to refuse service.
Daily Suck (happens at LEAST 4 times a day with EACH CHARACTER): When we say a family is the last family, it means THE LAST FAMILY. We can't take "just one more," because that turns into ten "just one more"s. These characters have strict time limits for their health, and we MUST follow this. Sorry!
Edited it from "citrus" to "tropical fruit." My goof!
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| WTF/SUCK -try to be friendly to a customer and |
[08 Nov 2009|01:41pm] |
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Hi guys - for the last seven months I have been working part time as a ride attendent at a local kid's fair. Yesterday my job finished, but I feel like mentioning a suck that happened a few weeks ago.
As people were getting onto the ride I worked on (a small train that goes around a track a few times) and I was making sure everyone was strapped in and stuff, I saw a small boy (accompanied by his mother) holding a large fluffy toy cat. D'awww! I thought.
"That's a nice cat!" I said, in a friendly manner to the kid. Kid was too shy to say anything back but continuing to be friendly I said to his mother.
"Awh that is such a nice toy. I have a toy like that at home." Mum very slowly turns her head towards me and says with the most biting sarcasm and disdain possible;
"*YOU* have a toy like that at home?" She snorts in disgust. Feeling rather flustered and completely taken aback, as I was just trying to be friendly and kind to her son I said
"Oh! Well it is a toy I had from when I was much younger." Mum sneers at me
"Riiiight." Then pointedly turns her head from me again.
WTF??? I was just trying to be friendly to her kid and that's what I get? And people wonder why I have no faith in humanity anymore...UGH.
In short - Kid on a ride has a cute toy, I compliment him on it, and Mum in return talks to me like I am a retarded moron when I was just trying to be nice...
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| My smile was like this =)) and it went to this >=(( |
[08 Nov 2009|01:59am] |
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Edit: So let me clarify things in bold for those of you who obviously feel that my job is not nearly annoying enough to warrant a post. Let me explain to you that I do this job for minimum wage a store that is the ONLY video store in this town, minus videos available at the library. We have THOUSANDS of accounts at our store and on a friday night can check out movies to about a thousand people. Anyone involved in these sucks or wtfs have been to our store before, have rented movies before, know how our store works. And if they haven't, we explain everything to them when they sign up for an account and are more than willing to help and show them around the store until they catch on. So let me get a little closer to my entry and explain to you what I mean. We can get out the *popcorn.gif* later.
There are three things that are guaranteed to make me smile at my job as a video rental clerk. Those things are, in no particular order:
* Cute and laughing children.
* Cute old couples and/or friendly older gentlemen who call me "doll" (in the non-creepy way preferably).
* People who have their ID ready before getting to the till so I can look up their account.
So honestly, I'm not too hard to please. Most people fall into one of these three categories, or there are people around them that make me really have a genuine smile on my face instead of a fake plastic pageant smile. All is good.
Things that are guaranteed to make me FROWN include:
* Messing up the store by moving everything, and then complaining about not being able to find anything. This is a suck. Sometimes people do this to make fun of us. They will walk in, grab a handful of movies and deposit them around the store while laughing at us when we go to move them back. They tell us this means we an actually earn our pay now. THIS IS A SUCK
* When I ask for an ID, giving me a phone number. I didn't realize people had phone numbers as names! Sorry 867-5309!! Again, we are the only video store in town, there is not a BB or a Hollywood Video within 30 miles of my town. I specifically ask for a DRIVERS LICENSE. I don't know why I typed ID in here other than to make it easier to understand. We do take state identification cards. All the same. But me saying "Can I please have your drivers license?" does not mean spew out a number. This is a SUCK.
* Making terrible fun of the people who were speaking in Somalian in front of you and then letting your child go on and on after they left asking me questions about how silly they sound and how do I understand them and how do I check out movies to them and then the 8 year-old said I SHOULDN'T CHECK OUT MOVIES TO PEOPLE WHO DON'T SPEAK ENGLISH! Geez, I wonder where little Timmy picked that up from! I don't even have to explain this one. This is obviously a suck and has received no reaction at all from anyone. Whatever.
* Stealing the pens from the cup. Now people can no longer sign their slips. It's annoying when people accidentally walk off with them, sure. But understandable. I am refering to the people who will knowingly walk off with them. Like, stick them back in the cup, then look at them, grab two out of the cup, and then stick them in their coat pocket. Blatant stealing of our pens. This is a WTF and a SUCK
* Arguing with me and damning me to hell over a 40cent late fee. I'll pay the damn thing myself if it's that much of a deal! But I can not delete it from the system! No way, no how! Another obvious SUCK. If you earned the late fee, you can pay it off. Stop arguing.
* ABCDEFGHIJKLMNOPQRSTUVWXYZ... now I know my ABC's, next time won't you sing with me and remember them so you know where you are going in the store when I say that everything is alphabetical around the wall? Thanks! (Example: "Yes! Last House on the Left is in! It will be in the L's!" and then they walk over to the P's and ask me if that would be before or after The Proposal. *facepalm*) And JESUS H CHRIST ON A CRACKER! I am not asking everyone to be literate, but I am pretty damn sure 95% of the population at least learned their ABC's in PRESCHOOL!! As I said before, and before, and before before, this is the only video store in town, nearly everyone that comes into the store has been there before and knows exactly how it works. The wall, which literally wraps the entire store, is and always has been alphabetical. When someone asks me where something is, I tell them verbally and point to where it is. So when I tell them that Last House on the Left is in the L's in the back of the store under the TV, and I point in that direction, it does not mean turn right and go to the W's or the T's or the P's and not be coherent enough to figure out what end of the alphabet they are in. If you see Proposal, Punisher, Push, Quantum of Solace, Race to Witch Mountain, Reader.... you should know that you are not in the proper section. You are in the P's and Q's and R's. Not L's. Therefore, ABCDEFGHIJKLMNOPQRSTUVWXYZ and remember them!! THIS IS A WTF! I thought that was a still a valid option for posting in this community. Apparently not.
And last but not least...
* I am not in charge of what movies Corporate sends us, so please stop getting upset with me that we do not have Dexter/Season 2 of Friends/Indiana Jones and the Temple of Doom/Titanic/Angus/Boondock Saints/Fear and Loathing in Las Vegas/more copies of blah blah blah blah..... Suck. I'm not in charge of ordering movies. Stop yelling at me.
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[07 Nov 2009|01:12pm] |
U.S. Representative John Boner Boehner tries to quote the preamble to the Constitution (the one he's holding) and quotes the Declaration of Independence instead.
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| Automotive stupidity |
[06 Nov 2009|02:46pm] |
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My boyfriend worked as a mechanic for a couple decades, and as such he's pretty much Seen It All--you know, the electric tape over that pesky oil light, the music up loud to drown out that funny noise...but this one really stood out.
Scenario: customer walks into a parts store and requests something simple....say, spark plug wires. And this dialogue follows:
Clerk: What kind of car is it?
Customer: A fodo. (The r-dropping makes it worse somehow--I swear I thought it was some exotic European make I'd never heard of before.)
Clerk: Yeeesss...but what KIND of four-door is it?
Customer: It a V8.
And the worst part is, he says that not only did this happen REGULARLY, but about three times out of five the next information they would come out with was the color of the paint.
Because the fact that your car has four doors will really narrow down the specific parts you need. O.o
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| Civics class stupidity. |
[06 Nov 2009|12:20am] |
I'm a senior in high school and the things I hear from the mouths of my peers are simply stunning. I just want to either bang my head against the wall or burst into tears on a daily basis.
In the beginning of the semester, a student asked, "Do we have a prime minister?" (We are in the US. This should not be a question you need to ask as a 17/18 year old.)
Yesterday a student asked if women could run for president. I go to an all-girls school and we just finished watching a movie about the women's rights movement. Not to mention, where has she been for the last couple of years? A woman just did run for president, idiot.
I genuinely fear for the future. There are some relatively intelligent and informed students in the class and the school as a whole. But the rest...I just do not understand how they will ever survive in life. D: Even more insanely stupid things happen quite often. I could fill a journal.
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[08 Nov 2009|01:38am] |
Here is a one that I had happen Thursday.
( Pay the bleeping attention to your proofs!! )
And a small one that is getting SO annoying: Why, for the love of god, are you handing me your CREDIT CARD for $0.11? Really? You don't have a dime and one penny in your car? Heck, I'll make it easy on you and just take a dime. A nickel? Something? We have signs that say we don't want to take under a certain amount. (Actually, we have six of them, on bright neon paper) Please read them.
[edited to elaborate a little]
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[08 Nov 2009|12:22am] |
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Recap: I work at my university's library at the circulation desk. It's basically a long counter with four computers on it. Both ends of the counter are open and so is our back room (I'm not 100% why it doesn't have a door, but whatever). Basically, if you're standing in front of about the middle of the desk, you can see right into the very open room. We're also like five feet from the front doors of the library. At this time, I had a bowl of reheated pasta with a roll. I had been on my break, but my co-worker was ill and she had to make a run for the washroom. So I left my lunch on the counter and went out. And this is the basis for the most bizarre customer experience I've ever had.
It's a typical customer interaction. He is returning some books. I take them and sign them in, then bid him good day. Oh, wait -
Yes, sir, that is my lunch.
Yes, it does smell very good.
No, sir, I can't share, but I will laugh like I found your joke amusing.
You have a good day, too.
Next!
Wait, sir, you're not supposed to be back here -
....
Is that my lunch in your hands?
Sir? Sir!
Oh... you're walking out the front doors.
Um, ok, then.
:( I had to borrow a couple buck from my co-worker to get a candy bar when she came back. I seriously have no idea what was up with this guy. We couldn't even look him up in the system because, even though your name comes across the screen when we discharge stuff, I had already begun a new interaction with the next customer by the time this happened. It was just... weird.
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| MY SIGNS ARE NOT CONFUSING, YOU'RE JUST DUMB. |
[07 Nov 2009|10:17pm] |
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(none of these are major, they're just frustrating having to hear them every thirty seconds).
We have a sale on right now: Buy one Get One 50% off all Tops (excluding Clearance). Straightforward right? Of course not.
"Does this mean I can mix and match any shirt or does it have to be the same?" Good question. No, you can pick any two tops.
"What about this one that is under the clearance sign?" No, you cannot use this. Good question though.
"Are pants included?" No. This is a sale on tops.
"Can I mix this camisole with this sweater?" Yes you may.
"Can I use these pants and this sweater?" NO.
"This sale is too confusing. Why can't I get this sweater and these pants for the sale?" Because it is a sale on tops.
"I bought the velour suit and it was supposed to be buy one get one fifty percent off. Why isn't it that way?" Because you HAVE TO BUY TWO TOPS, dammit.
"Your advertising is misleading."
HOW? How is it misleading? Where does it say pants? I do not understand your logic, customers.
Wait, I got more.
We also do redline clearance, which means it's stuff that we want to blow out of the store. We used to ticket them to a slightly lower price but they got smart and changed it to a red slash so now it takes less time to set up. The prices we run on them start at 50% off, and drop to 70% off. Since we just started, they're at 50%, which is actually an increase in price, but shhh.
So a lady brings over a shirt and asks me to check the price. I told her it was 18.44, and she said, "Well I thought it would be cheaper, since it says off the lowest price." ...The price on the ticket was 36.95. I said as much to her, and she said, "Your signs are misleading."
HOW is it misleading? It says off the LOWEST ticketed price. There's only one price on it. How is that misleading? Goddamn.
taken from comments:
Only from the sale price it was the day before.
(I realized I forgot this piece when i posted it in my own journal as well).
We did the "redlines" on Tuesday. Monday they were 70% off the ticket price, so that 36.95 item was 12 bucks. Tuesday we set the sale again, so it was 18 instead. That's how it was increasing the price. Any sale does that.
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[07 Nov 2009|08:51pm] |
Hello,
I am renting an apartment in Boston, MA (Brighton specifically) that does not have heat or hot water included in the rent. The heat/hot water is heated by gas which is then fed to radiators and we control the temperature via thermostat in our unit. We are located on the second floor of a three floor building (it's a giant house). Three of the radiators in our apartment have pipes that are connected to the radiators and then continue to go up into the ceiling and presumably connects to radiators in the unit above ours.
Let's say that hypothetically we find out that we are indeed heating the unit above ours and have been paying for the gas to heat our apartment AND theirs. What are our rights? Do you think we would have legal right to request money off of our rent monthly or to break our lease if it came down to that?
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